Stop guessing what frustrates your customers. AI-powered analysis extracts, ranks, and validates pain points from authentic Reddit discussions with supporting evidence.
The most valuable feedback often stays hidden in community discussions where users talk candidly to each other, not to you.
Most dissatisfied customers never complain directly. They churn silently or vent on forums and social media. By the time you hear about a problem, dozens of users have already left.
Reddit is where users share honest frustrations with peers. They describe problems in detail, compare experiences, and validate each other's complaints in ways they never would in a support ticket.
Pain points are scattered across hundreds of threads and subreddits. Manually reading through them to identify patterns takes days of work and still misses important context.
Even when you find complaints, how do you know which ones matter most? Without data on frequency and severity, you are guessing which problems to solve first.
Transform scattered Reddit complaints into a prioritized list of problems to solve, backed by real user quotes and severity rankings.
Our AI reads every comment and identifies frustrations, complaints, and unmet needs, even when users do not explicitly say something is wrong.
Each pain point is classified as Critical, High, or Medium based on frequency, emotional intensity, and impact on users. Know exactly what to fix first.
Every pain point includes direct quotes from users explaining the problem in their own words. See the full context and engagement metrics.
Reddily groups related complaints together, revealing underlying issues that manifest in different ways. See the root cause, not just symptoms.
Know exactly how many users mention each pain point. Turn anecdotes into data you can use to justify product decisions to stakeholders.
Generate professional reports with all pain points, severity rankings, and supporting quotes. Perfect for product reviews and roadmap planning.
From Reddit thread to prioritized pain point list in under a minute.
Search Reddit for threads about your product, industry, or competitor. Complaint threads, comparison posts, and "is X worth it?" discussions are goldmines for pain point discovery.
Click the Reddily button on any thread. Our AI reads every comment, identifies pain points, groups related issues, and ranks them by severity automatically.
Get a prioritized list of pain points with severity badges and supporting quotes. Export to PDF for your product team or use the insights to inform your roadmap.
Here is an example of pain points extracted from a Reddit thread discussing a project management tool.
"The app takes 10+ seconds to load my dashboard every morning. I've started dreading opening it."
"Lost an entire task list because the app crashed mid-edit. This happens at least twice a week."
"Spent 2 hours trying to figure out why my team couldn't see a project. The sharing UI is incredibly unintuitive."
"I travel for work and often have spotty wifi. Without offline mode, this tool is useless half the time."
"Why can't I export to CSV? I need to create reports for stakeholders and PDF isn't enough."
Everything you need to know about pain point discovery with Reddily.
Join product teams using Reddily to turn Reddit complaints into product improvements. Start your free trial today.
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